What does your API do?
\nThings that the developers should know about
\nWhat is the preferred way of using the API?
\nWhat errors and status codes can a user expect?
\nIs there a limit to the number of requests a user can send?
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\nAfter LINE OA Channel was intergrated,
\nAPI will activate all contact and chat session that match with platform id.
\nAPI will create default ARP such as greeting, fallback rich menu template etc.
\nchannel_id (Required): LINE OA Channel id
channel_secret (Required): LINE OA Channel secret
access_token (Required): LINE OA Channel access token (long-lived)
Hard delete a specific LINE channel from business. API will remove
\nOho webhook url from LINE OA webhook endpoint
\nRich menu
\nAfter LINE OA Channel was deleted,
\nAPI will deactivate all contact and chat session that match with channel id.
\nAPI will hard delete default ARP such as greeting, fallback rich menu template etc
\nchannel_id: (required) - An object id of business LINE channel that would like to remove from business.Create business keyword group. Support group are
\ntag - contact tag
contact_label - chat tag
arp_group_id - arp group
caes_tag - case tag
sale_order_tag - sale order tag
Member with this pattern of member permission are allow to create keyword group: keyword.${keywordGroupPermission}.create
Keyword group permission
\nbusiness_id (required): An object id of business. Authrorize with Oho member token, API will automaticly set a business id from member business id.
group (required): A group of keyword.
keyword (required): Keyword text.
amount: A number of keyword usage.
color_hex_code: Color code in hex code format.
Get business keyword group list.
\ngroup (required): A group of keyword. Support group are
tag - contact tag
contact_label - chat tag
arp_group_id - arp group
caes_tag - case tag
sale_order_tag - sale order tag
keyword.$search: Keyword text to search
business_id: An object id of business. Authrorize with Oho member token, API will automaticly set a business id from member business id.
$limit: The maximum number of documents the query will return.
$skip: The number of documents to skip.
$sort[count]: Sort keyword by keyword count. Values allowed are 1, and -1
Required
\n","type":"text/plain"},"key":"group","value":""}],"variable":[]}},"response":[{"id":"4a5130ca-73b3-472c-ad7a-cfbc88072841","name":"Get contact tag keyword list","originalRequest":{"method":"GET","header":[],"url":{"raw":"{{HOST}}/keyword?group=tag","host":["{{HOST}}"],"path":["keyword"],"query":[{"key":"group","value":"tag","description":"Required"}]}},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"X-DNS-Prefetch-Control","value":"off"},{"key":"X-Frame-Options","value":"SAMEORIGIN"},{"key":"Strict-Transport-Security","value":"max-age=15552000; includeSubDomains"},{"key":"X-Download-Options","value":"noopen"},{"key":"X-Content-Type-Options","value":"nosniff"},{"key":"X-XSS-Protection","value":"1; mode=block"},{"key":"Vary","value":"Origin, Accept, Accept-Encoding"},{"key":"Access-Control-Allow-Credentials","value":"true"},{"key":"x-oho-api-version","value":"2.3.0"},{"key":"Allow","value":"GET,POST,PATCH,PUT,DELETE"},{"key":"Content-Type","value":"application/json; charset=utf-8"},{"key":"ETag","value":"W/\"857-THTIGZAcwhZeQzUoL4WuhR+FRmo\""},{"key":"Content-Encoding","value":"gzip"},{"key":"Date","value":"Wed, 18 Jun 2025 04:54:15 GMT"},{"key":"Connection","value":"keep-alive"},{"key":"Keep-Alive","value":"timeout=5"},{"key":"Transfer-Encoding","value":"chunked"}],"cookie":[],"responseTime":null,"body":"{\n \"total\": 9,\n \"limit\": 10,\n \"skip\": 0,\n \"data\": [\n {\n \"_id\": \"6205eda686afccfd72e53eaa\",\n \"business_id\": \"6205eda2dd8220218b5e3d3b\",\n \"group\": \"tag\",\n \"keyword\": \"ร้องเรียน\",\n \"__v\": 0,\n \"count\": 1,\n \"created_at\": \"2022-02-11T05:01:26.104Z\",\n \"updated_at\": \"2022-02-11T05:01:26.104Z\",\n \"sort_order\": 0\n },\n {\n \"_id\": \"62061e1f86afccfd72ecb04d\",\n \"business_id\": \"6205eda2dd8220218b5e3d3b\",\n \"group\": \"tag\",\n \"keyword\": \"Lead incomplete\",\n \"__v\": 0,\n \"count\": 4,\n \"created_at\": \"2022-02-11T08:28:15.069Z\",\n \"updated_at\": \"2022-04-05T10:40:38.032Z\",\n \"sort_order\": -1\n },\n {\n \"_id\": \"62061e1f86afccfd72ecb035\",\n \"business_id\": \"6205eda2dd8220218b5e3d3b\",\n \"group\": \"tag\",\n \"keyword\": \"messenger_ads\",\n \"__v\": 0,\n \"count\": 4,\n \"created_at\": \"2022-02-11T08:28:14.978Z\",\n \"updated_at\": \"2022-04-05T10:40:37.935Z\",\n \"sort_order\": -1\n },\n {\n \"_id\": \"6205eda686afccfd72e53e3c\",\n \"business_id\": \"6205eda2dd8220218b5e3d3b\",\n \"group\": \"tag\",\n \"keyword\": \"ติดตาม\",\n \"__v\": 0,\n \"count\": 1,\n \"created_at\": \"2022-02-11T05:01:25.871Z\",\n \"updated_at\": \"2022-02-11T05:01:25.871Z\",\n \"sort_order\": -1\n },\n {\n \"_id\": \"6205eda686afccfd72e53e67\",\n \"business_id\": \"6205eda2dd8220218b5e3d3b\",\n \"group\": \"tag\",\n \"keyword\": \"ลูกค้าประจำ\",\n \"__v\": 0,\n \"count\": 1,\n \"created_at\": \"2022-02-11T05:01:25.974Z\",\n \"updated_at\": \"2022-02-11T05:01:25.974Z\",\n \"sort_order\": -1\n },\n {\n \"_id\": \"640839d38b06407b693f544e\",\n \"business_id\": \"6205eda2dd8220218b5e3d3b\",\n \"group\": \"tag\",\n \"keyword\": \"Lead incomplete\",\n \"count\": 0,\n \"created_at\": \"2023-03-08T07:31:31.175Z\",\n \"updated_at\": \"2023-03-08T07:31:31.175Z\",\n \"sort_order\": -1\n },\n {\n \"_id\": \"684ff0dab317a32f9dfc21d2\",\n \"business_id\": \"6205eda2dd8220218b5e3d3b\",\n \"keyword\": \"edit contact tag 2\",\n \"group\": \"tag\",\n \"__v\": 0,\n \"count\": 0,\n \"created_at\": \"2025-06-16T10:24:26.542Z\",\n \"updated_at\": \"2025-06-16T10:25:36.513Z\",\n \"sort_order\": -1\n },\n {\n \"_id\": \"640839d38b06407b693f544d\",\n \"business_id\": \"6205eda2dd8220218b5e3d3b\",\n \"group\": \"tag\",\n \"keyword\": \"messenger_ads\",\n \"count\": 0,\n \"created_at\": \"2023-03-08T07:31:31.174Z\",\n \"updated_at\": \"2023-03-08T07:31:31.174Z\",\n \"sort_order\": -1\n },\n {\n \"_id\": \"68501b4ab317a32f9dfc235b\",\n \"business_id\": \"6205eda2dd8220218b5e3d3b\",\n \"group\": \"tag\",\n \"keyword\": \"new tag\",\n \"__v\": 0,\n \"count\": 0,\n \"created_at\": \"2025-06-16T13:25:30.554Z\",\n \"updated_at\": \"2025-06-16T13:25:30.554Z\",\n \"sort_order\": -1\n }\n ]\n}"},{"id":"b9d92145-fc18-4a33-be3b-668c782df14e","name":"Get chat tag keyword list","originalRequest":{"method":"GET","header":[],"url":{"raw":"{{HOST}}/keyword?group=contact_label","host":["{{HOST}}"],"path":["keyword"],"query":[{"key":"group","value":"contact_label","description":"Required"}]}},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"X-DNS-Prefetch-Control","value":"off"},{"key":"X-Frame-Options","value":"SAMEORIGIN"},{"key":"Strict-Transport-Security","value":"max-age=15552000; includeSubDomains"},{"key":"X-Download-Options","value":"noopen"},{"key":"X-Content-Type-Options","value":"nosniff"},{"key":"X-XSS-Protection","value":"1; mode=block"},{"key":"Vary","value":"Origin, Accept, Accept-Encoding"},{"key":"Access-Control-Allow-Credentials","value":"true"},{"key":"x-oho-api-version","value":"2.3.0"},{"key":"Allow","value":"GET,POST,PATCH,PUT,DELETE"},{"key":"Content-Type","value":"application/json; charset=utf-8"},{"key":"Content-Length","value":"563"},{"key":"ETag","value":"W/\"233-3CLNRJXuyVFp4gmVIhA/6sQSsHM\""},{"key":"Date","value":"Wed, 18 Jun 2025 04:54:57 GMT"},{"key":"Connection","value":"keep-alive"},{"key":"Keep-Alive","value":"timeout=5"}],"cookie":[],"responseTime":null,"body":"{\n \"total\": 2,\n \"limit\": 10,\n \"skip\": 0,\n \"data\": [\n {\n \"_id\": \"6800b2759ef10fdd76ff969c\",\n \"business_id\": \"6205eda2dd8220218b5e3d3b\",\n \"keyword\": \"Chat tag\",\n \"group\": \"contact_label\",\n \"__v\": 0,\n \"color_hex_code\": \"#FF8787\",\n \"count\": 0,\n \"created_at\": \"2025-04-17T07:49:09.729Z\",\n \"updated_at\": \"2025-04-17T07:49:09.729Z\",\n \"sort_order\": 0\n },\n {\n \"_id\": \"68501b24b317a32f9dfc2358\",\n \"group\": \"contact_label\",\n \"keyword\": \"edit tag\",\n \"business_id\": \"6205eda2dd8220218b5e3d3b\",\n \"__v\": 0,\n \"color_hex_code\": \"#FF8787\",\n \"count\": 0,\n \"created_at\": \"2025-06-16T13:24:52.075Z\",\n \"updated_at\": \"2025-06-16T13:25:06.211Z\",\n \"sort_order\": -1\n }\n ]\n}"},{"id":"37cec6c1-b72d-48e5-9ddd-d5d5bca0297b","name":"Get ARP keyword list","originalRequest":{"method":"GET","header":[],"url":{"raw":"{{HOST}}/keyword?group=arp_group_id","host":["{{HOST}}"],"path":["keyword"],"query":[{"key":"group","value":"arp_group_id","description":"Required"}]}},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"X-DNS-Prefetch-Control","value":"off"},{"key":"X-Frame-Options","value":"SAMEORIGIN"},{"key":"Strict-Transport-Security","value":"max-age=15552000; 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\ngroup (required): A group of keyword. Support group are
tag - contact tag
contact_label - chat tag
arp_group_id - arp group
caes_tag - case tag
sale_order_tag - sale order tag
keyword.$search: Keyword text to search
business_id: An object id of business. Authrorize with Oho member token, API will automaticly set a business id from member business id.
$limit: The maximum number of documents the query will return.
$skip: The number of documents to skip.
$sort[count]: Sort keyword by keyword count. Values allowed are 1, and -1
Get business keyword group list.
\nAll fields are avaliable to filter
\nbusiness_id: An object id of business. Authrorize with Oho member token, API will automaticly set a business id from member business id.Update business keyword. Support group are
\ntag - contact tag
contact_label - chat tag
arp_group_id - arp group
caes_tag - case tag
sale_order_tag - sale order tag
After any group of keyword are updated API will emit a socket event to all member in business.
\nMember with this pattern of member permission is allow to update keyword group: keyword.${keywordGroupPermission}.update
Keyword group permission
\n_id: An object id of keyword to update
business_id (required): An object id of business. Authrorize with Oho member token, API will automaticly set a business id from member business id.
group (required): A group of keyword.
keyword (required): Keyword text.
amount: A number of keyword usage.
color_hex_code: A color in hex code format.
Delete business keyword. After any group of keyword was deleted
\nAPI will emit a socket event to all member in business.
\nAPI will call ops function to remove keyword from related collection such as contact, chat session, case, or sale order.
\nMember with this pattern of member permission is allow to delete keyword group: keyword.${keywordGroupPermission}.remove
Requirement
\nsaved-reply.create permissionMake file private
\n","type":"text/plain"},"key":"is_private","value":"true"},{"disabled":true,"description":{"content":"Expired date of file url
\n","type":"text/plain"},"key":"expire_at","value":"2021-06-28T08:26:45.514Z"},{"disabled":true,"key":"business_id","value":"{{FOCUS_BUSINESS_ID}}"}],"variable":[]}},"response":[],"_postman_id":"f79a5c80-bb3d-4128-8563-575bb4b99423"},{"name":"Create upload link","id":"98481ae7-41f8-4dc1-a8b7-c8df834a90f5","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"auth":{"type":"bearer","bearer":{"basicConfig":[{"key":"token","value":"{{OHO_MEMBER_TOKEN}}"}]},"isInherited":false},"method":"POST","header":[],"body":{"mode":"raw","raw":"{\n \"name\": \"small.png\"\n}","options":{"raw":{"language":"json"}}},"url":"{{HOST}}/file/upload-link","urlObject":{"path":["file","upload-link"],"host":["{{HOST}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"98481ae7-41f8-4dc1-a8b7-c8df834a90f5"},{"name":"Upload file via signed url","id":"f912596d-163c-47d3-9b3a-7f77b2b24d98","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"PUT","header":[{"key":"x-goog-acl","value":"public-read","type":"text"}],"body":{"mode":"file","file":{"src":""}},"url":"{{SIGNED_URL}}","auth":{"type":"apikey","apikey":{"basicConfig":[{"key":"key","value":"x-oho-api-key"},{"key":"value","value":"{{OHO_API_KEY}}"}]},"isInherited":true,"source":{"_postman_id":"622ad9f1-dbaa-4424-89c3-edcfc5313c0e","id":"622ad9f1-dbaa-4424-89c3-edcfc5313c0e","name":"Oho Chat API","type":"collection"}},"urlObject":{"host":["{{SIGNED_URL}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"f912596d-163c-47d3-9b3a-7f77b2b24d98"}],"id":"6f3fe382-668b-4a9d-8b13-b0bd0fda2bac","_postman_id":"6f3fe382-668b-4a9d-8b13-b0bd0fda2bac","description":"","auth":{"type":"apikey","apikey":{"basicConfig":[{"key":"key","value":"x-oho-api-key"},{"key":"value","value":"{{OHO_API_KEY}}"}]},"isInherited":true,"source":{"_postman_id":"622ad9f1-dbaa-4424-89c3-edcfc5313c0e","id":"622ad9f1-dbaa-4424-89c3-edcfc5313c0e","name":"Oho Chat API","type":"collection"}}},{"name":"Media Library API","item":[{"name":"Media Folder API","item":[{"name":"Get Folder by id","id":"00d0ffb6-8d7c-40ea-89b4-0e23d7a769ec","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"auth":{"type":"bearer","bearer":{"basicConfig":[{"key":"token","value":"{{OHO_MEMBER_TOKEN}}"}]},"isInherited":false},"method":"GET","header":[],"url":"{{HOST}}/media/folder/{{FOLDER_ID}}","urlObject":{"path":["media","folder","{{FOLDER_ID}}"],"host":["{{HOST}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"00d0ffb6-8d7c-40ea-89b4-0e23d7a769ec"},{"name":"Get Folder by 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\nMongoDB ObjectId: /media/folder/64e2b8c2e6e2f9a1b2c3d4e5
Dropbox-style ID: /media/folder/id:64e2b8c2e6e2f9a1b2c3d4e5
Path: /media/folder/some/path/to/folder
Update folder attributes (name, parent, tags, etc.)
\nSoft-delete folders (sets deleted_at timestamp)
Bulk delete with ID list and validation
\nFilter by tags:
/media/folder?filterTags=[a,b,c,d,e]
Path-based lookup for intuitive navigation
\nBulk Create: Send an array of folder objects via POST
Bulk Delete: Send { \"ids\": [\"id1\", \"id2\"] } in DELETE body
Bulk Move: Use /media/folder/move for transactional relocation
JWT authentication required
\nInput validation with Joi schemas
\nConsistent error handling with descriptive messages
\n[\n { \"name\": \"Contracts\", \"parent\": null },\n { \"name\": \"Evidence\", \"parent\": null }\n]\n\n{\n \"ids\": [\"64e2b8c2...\", \"75f4c9d1...\"]\n}\n\n{\n \"folderIds\": [\"64e2b8c2...\", \"75f4c9d1...\"],\n \"newParentId\": \"123abc456...\"\n}\n\nSingle operations: Return the updated folder object
\nBulk operations: Return an array of affected objects
\nEmpty results: Return []
Errors: Consistent format with status code and message
\nMember send messages to chat room. Member can send up to 25 messages. Support message types are text, image, video, file, and media library.
\ncontact_id (required) - An object id of contact
messages (required) - An array of message objects
saved_reply_id (optional) - An object id of saved reply
Return an array of object. Object contains these fields
\nok (boolean): Indicates if the message was successfully sent.
message_id (string): The ID of the sent message. Only avaliable when message was successfully sent
error_message (string): An error message. Only avaliable when message was sent failed.
is_resendable (boolean): Indicates if the message is be able to retry.
oho_created_at (string): The timestamp of when the message was created.
reference_id (string): The unique identifier of the message.
This API endpoint allows you to replace a variable in a message for a specific contact and chat session. When the message does not match with any replace variables, it would return the original message.
\nbusiness_id (required): An object id of business. When authrization with Oho member token, it will automatic set
Ethier one of these are required
\ncontact_id: An object id of business contact
chat_session_id: An object id of business chat session
At least one of these are required
\nmessage: The message containing the variable to be replaced.
json: An object containing the variable to be replaced.
replace_variable_group (required): An array of variable group to be replaced in the message. Available variable group are message and api. Chat session currently does not supports any api variables.
exact match
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\nUpdate business close chat scheduler config. When active business enable close chat scheduler, eveyday at midnight Cloud scheduler will get all contact that match with scheduler config and add to queue to close chat.
\nClose chat scheduler config is the condition to filter business contact. Scheduler config contain statuses, assingees and channel_id.
Condition to find contact to close chat are base on contact status and channel id. The combination of condtions would be status AND channel_id (if it set). Each of status, assingees and channel_ids are OR. assingees is a condition for agent status only.
Each status will turn into conatct query
\nrequest: { status: 'request' }
bot_replied: { status: 'bot', chat_status: 'replied' }
bot_fallback: { status: 'bot', chat_status: 'fallback' }
agent: { status: 'agent', assignee: { $or: assingees } }
Backoffice user update maximum of active and pending business subscription quota. After business subacription quota were updated, API will send notify message to registered slack channel.
\nsubscription_plan_id (required) - An object id of subscription plan
quota
member_count (optional) - An number of member maximum quota
team_count (optional) - An number of maximum team quota
saved_reply_count (optional) - An number of saved replies maximum quota
arp_count (optional) - An number of maximum ARP quota
crp_count (optional) - An number of maximum CRP quota
feature
\ngroup_chat (optional) - An boolean of group chat feature abilityRequired business id
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business_id (required) - An object id of business of contact user
channel_id (required) - An object id of channel of contact user
platform_user_id (required) - A string of platform user id
chat_session_type (required) - Source of platform user
platform_room_id (optional) - A string of platform room id. Only required when chat_session_type is group
is_upsert (optional, default: true) - An options to create new contact user. API will returns an error when a contact user is not found
Get list of contact user. Authorize with Oho member token, API will automaticly add member business id into query prams.
\nGet contact user by id. Authorize with Oho member token, API will automaticly add member business id into query prams.
\nUpdate contact user profile, which contains display name. After contact user profile is updated, API will emit a socket event to all member in business.
\nMember send messages to group chat session. Member can send up to 25 messages. Support message types are text, image, video, file, and media library.
\nmessages (required) - An array of message objects
saved_reply_id (optional) - An object id of saved reply
ok (boolean): Indicates if the message was successfully sent.
message_id (string): The ID of the sent message.
oho_created_at (string): The timestamp of when the message was created.
reference_id (string): The unique identifier of the message.
Sync message from group chat member into Stream Chat. After messages were synced, API will send push notification to all member in business.
\ntimestamp (required) - The timestamp of the message.
business_id (required) - An object id of the business sending the message.
contact_user_id (required) - An object id of the contact user, who sent the message.
messages (required) - An array of message objects containing the message content.
config (optional) - Additional configuration for the message.
The response will be an array of objects, each containing:
\nmessage_id - The ID of the sent message.Sync the webhook event beside messages from contact user to chat session. After messages were synced, API will send push notification to all member in
\nbusiness_id (required): An object id of the business.
event_code (optional): The code for the event. Available event code are
LINE OA joined group chat - chat_session_joined
LINE OA left group chat - chat_session_left
Group member joined group chat - contact_user_joined
Group member left group chat - contact_user_left
event_payload
contact_user_joinedtimestamp (required): The timestamp for the event.
config (optional) - Additional configuration for the message.
Add a note to chat session. Note is required a text message, but attachments are optional. You attach up to 5 attachments in note. After note had been created, API will emit a socket event to all member in business. Authorize with Oho member token, API will set created_by in note.
Update a specific chat session's note. Note is required a text message, but attachments are optional. You attach up to 5 attachments in note. After note had been updated, API will emit a socket event to all member in business. Authorize with Oho member token, API will update an updated_by in note.
Delete a specific chat session's note. After note had been removed, API will emit a socket event to all member in business.
\nAdd or remove labels from chat session. After chat session labels are updated
\nAPI will emit a socket event to all member in business.
\nWhen authorize with Oho member token, API will update member label usage preference for each label that had been added to chat session.
\nOne of these are required
\nlabels - An array of label object id that will added to chat session
unlabels - An array of label object id that will removed from chat session
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\nAPI will emit a socket event to all member in business.
\nWhen authorize with Oho member token, API will update member tag usage preference for each tag that had been added to chat session.
\nOne of these are required
\ntags - An array of tag object id that will added to chat session
untags - An array of tag object id that will removed from chat session
Member add group chat for personal view.
\nMember remove group chat for personal view.
\nFind a group chat session and update fields, but if a group chat session does not exist, API will create a chat session, Stream Chat group channel and count contact user in group chat session unless is_upsert options is set to false.
business_id (required) - An object id of business of group chat session
channel_id (required) - An object id of channel of group chat session
platform_room_id (required) - A string of platform group chat room id
timestamps (required) - A date time of platform webhook event
line_reply_token (optional) - Reply token used to send reply message, supports only LINE platform
add_contact_user_ids (optional) - An array of contact user object ids that will added to group chat session
remove_contact_user_ids (optional) - An array of contact user object ids that will removed from group chat session
is_upsert (optional, default: true) - An options to create new group chat session. API will returns an error when a group chat session does not exist and is_upsert options is set to false
contact_user_count(optional, default: false) - An options to retrive the number of member in platform group chat. Always retrive the number of member in platform group chat when group session does not exist and is_upsert options is set to true
Get list of group chat session. Authorize with Oho member token, API automaticly add member business id to query params.
\nAPI supports special query to personalize chat session list from member preference.
\nis_starred_chat - Get chat session that member mark as star chat. Authorize with API Key, API will do nothing with this query. On the other hand, Authorize with Oho member token, API will convert this query into list of chat session id from member preference.API will return list of group chat sessions and Stream Chat data is includes each chat session.
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\nAPI supports special query to personalize chat session list from member preference.
\nis_starred_chat - Get chat session that member mark as star chat. Authorize with API Key, API will do nothing with this query. On the other hand, Authorize with Oho member token, API will convert this query into list of chat session id from member preference.API will return list of group chat sessions and Stream Chat data is includes each chat session.
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\"6205eda2dd8220218b5e3d3b@inbox\",\n \"user\": {\n \"id\": \"6205eda2dd8220218b5e3d3b@inbox\",\n \"name\": \"Inbox\",\n \"language\": \"\",\n \"role\": \"admin\",\n \"teams\": [\n \"6205eda2dd8220218b5e3d3b\"\n ],\n \"created_at\": \"2022-02-11T05:01:23.502738Z\",\n \"updated_at\": \"2022-04-11T10:21:36.905925Z\",\n \"banned\": false,\n \"online\": false,\n \"blocked_user_ids\": [],\n \"shadow_banned\": false,\n \"invisible\": false,\n \"user_id\": \"6205eda2dd8220218b5e3d3b@inbox\",\n \"business_id\": \"6205eda2dd8220218b5e3d3b\"\n },\n \"status\": \"member\",\n \"created_at\": \"2025-04-01T10:31:29.109175Z\",\n \"updated_at\": \"2025-04-01T10:31:29.109175Z\",\n \"banned\": false,\n \"shadow_banned\": false,\n \"role\": \"admin\",\n \"channel_role\": \"channel_member\",\n \"notifications_muted\": false\n }\n },\n \"membership\": {},\n \"last_message_at\": null\n }\n }\n ]\n}"},{"id":"a809577c-649b-4e3c-825e-332e96b3c380","name":"Search group chat session by member preference","originalRequest":{"method":"GET","header":[],"url":{"raw":"{{HOST}}/chat-session/group/search?is_starred_chat=true&search=ทดสอบแก้ไขชื่อ","host":["{{HOST}}"],"path":["chat-session","group","search"],"query":[{"key":"is_starred_chat","value":"true","type":"text"},{"key":"search","value":"ทดสอบแก้ไขชื่อ"}]}},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"X-DNS-Prefetch-Control","value":"off"},{"key":"X-Frame-Options","value":"SAMEORIGIN"},{"key":"Strict-Transport-Security","value":"max-age=15552000; includeSubDomains"},{"key":"X-Download-Options","value":"noopen"},{"key":"X-Content-Type-Options","value":"nosniff"},{"key":"X-XSS-Protection","value":"1; mode=block"},{"key":"Vary","value":"Origin, Accept, Accept-Encoding"},{"key":"Access-Control-Allow-Credentials","value":"true"},{"key":"x-oho-api-version","value":"2.1.0"},{"key":"Allow","value":"GET,POST,PATCH,PUT,DELETE"},{"key":"Content-Type","value":"application/json; charset=utf-8"},{"key":"ETag","value":"W/\"430-CzG3pK1DoIzu9zhOd0YbH8Uw0JI\""},{"key":"Content-Encoding","value":"gzip"},{"key":"Date","value":"Wed, 23 Apr 2025 08:37:36 GMT"},{"key":"Connection","value":"keep-alive"},{"key":"Keep-Alive","value":"timeout=5"},{"key":"Transfer-Encoding","value":"chunked"}],"cookie":[],"responseTime":null,"body":"{\n \"limit\": 10,\n \"skip\": 0,\n \"total\": 1,\n \"data\": [\n {\n \"_id\": \"67ed1ab64a8cae260451642c\",\n \"business_id\": \"6205eda2dd8220218b5e3d3b\",\n \"channel_id\": \"6802092fd4c298de51815501\",\n \"type\": \"group\",\n \"social_profile\": {\n \"platform\": \"line\",\n \"platform_id\": \"U55865da9c56312de85c260461f9e9635\",\n \"platforn_name\": \"universe.dev\"\n },\n \"last_active_at\": \"2025-04-02T00:00:00.000Z\",\n \"last_contact_date\": \"2025-04-02T00:00:00.000Z\",\n \"line_reply_token_expired_at\": \"2025-04-02T11:23:38.869Z\",\n \"is_archived\": false,\n \"is_deactivated\": false,\n \"profile_picture_url\": 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id","id":"6b8aaa4d-51cd-4f4b-ae78-af83e5983169","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"auth":{"type":"bearer","bearer":{"basicConfig":[{"key":"token","value":"{{OHO_MEMBER_TOKEN}}"}]},"isInherited":false},"method":"GET","header":[],"url":"{{HOST}}/chat-session/group/:chatSessionId","description":"Get chat session by id. Authorize with Oho member token, API will automaticly add member business id into query prams.
\nUpdate chat session profile, which contains display name. After chat session profile is updated, API will emit a socket event to all member in business.
\nUpdate group chat session archive status. Contact user in group chat session will always clear when group chat session had been unarchived. API will skip updating chat session archive status when the timestamps is older than chat session last_active_at. To preventing from webhook event that was delayed or replay.
is_archived (required) - Group chat archive status
timestamps (required) - A date time of platform webhook event
contact_user_ids (optional)
An array of contact user object ids that will set to group chat session for some scenario group had been unarchived with contact user such as contact user send message or join group chat session.
\nDefault will set to [] when group chat had been unarchived to clear all contact user
Add or remove tags from chat session. After sale order's tags are updated
\nAPI will emit a socket event to all member with default roles and owner member who is not default roles. Default roles contain owner, manager, admin, staff and oho support.
\nWhen authorize with Oho member token, API will update member tag usage preference for each tag that had been added to chat session.
\nMember with one of these following permission are allow to update sale order tags.
\nsale-order.update member permission is allow to update business sale order tags.
sale-order.self-update member permission is allow to update sale order tags that owned by authorized member only.
One of these are required
\ntags - An array of tag object id that will added to chat session
untags - An array of tag object id that will removed from chat session
Create sales order logs.
\nbusiness_id (required): An object id of sales order's business
channel_id (required): An object id of sales order's channel
contact_id (required): An object id of sales order's contact
sale_order_id (required): An object id of sales order
actor_id (required): An object id of member who updated sales order
date (required): Sales order updated date
key (required): Sales order field that had been updated, which supports status, amount and owner.team_id
value_type (required): A string that indicates the type of value, which supports text, number and _id
value (required): An object that contains:
text: A string, required when value_type is 'text'.
number: A number, required when value_type is 'number'.
_id: An object id, required when value_type is '_id'.
ref: A relation collection of value._id. Required when value_type is '_id'.
Get list of sales order change logs. Authorize with Oho member token, API automaticly add member business id to query params.
\nAPI will return list of sales order log.
\n","urlObject":{"path":["sales-order","log"],"host":["{{HOST}}"],"query":[],"variable":[]}},"response":[{"id":"093bc0cb-f320-4621-a1b8-7845d34d92f5","name":"Get sales order log by sales order id","originalRequest":{"method":"GET","header":[],"url":{"raw":"{{HOST}}/sales-order/log?sales_order_id=687f0ae1971f0d11136789d4","host":["{{HOST}}"],"path":["sales-order","log"],"query":[{"key":"sales_order_id","value":"687f0ae1971f0d11136789d4"}]}},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"X-DNS-Prefetch-Control","value":"off"},{"key":"X-Frame-Options","value":"SAMEORIGIN"},{"key":"Strict-Transport-Security","value":"max-age=15552000; includeSubDomains"},{"key":"X-Download-Options","value":"noopen"},{"key":"X-Content-Type-Options","value":"nosniff"},{"key":"X-XSS-Protection","value":"1; mode=block"},{"key":"Vary","value":"Origin, Accept, Accept-Encoding"},{"key":"Access-Control-Allow-Credentials","value":"true"},{"key":"x-oho-api-version","value":"2.5.0"},{"key":"Allow","value":"GET,POST,PATCH,PUT,DELETE"},{"key":"Content-Type","value":"application/json; charset=utf-8"},{"key":"Content-Length","value":"480"},{"key":"ETag","value":"W/\"1e0-0Mmns1fCRgwqzDFtidIXjg75Vtc\""},{"key":"Date","value":"Mon, 23 Jun 2025 10:09:30 GMT"},{"key":"Connection","value":"keep-alive"},{"key":"Keep-Alive","value":"timeout=5"}],"cookie":[],"responseTime":null,"body":"{\n \"total\": 2,\n \"limit\": 10,\n \"skip\": 0,\n \"data\": [\n {\n \"_id\": \"687f0ae1971f0d11136789d6\",\n \"business_id\": \"6205eda2dd8220218b5e3d3b\",\n \"channel_id\": \"6802092fd4c298de51815501\",\n \"contact_id\": \"66a0b7881f7f59bcd252c7ad\",\n \"sales_order_id\": \"687f0ae1971f0d11136789d4\",\n \"owner_member_id\": \"62062047eb5c373aebde648f\",\n \"owner_team_id\": \"6205eda2dd8220218b5e3d3b\",\n \"actor_id\": \"62062047eb5c373aebde648f\",\n \"event_type\": \"order_created\",\n \"data\": {\n \"amount\": {\n \"$numberDecimal\": \"20\"\n },\n \"order_id\": \"SO250722000001\",\n \"tags\": [],\n \"follow_up_date\": null,\n \"paid_date\": null,\n \"status\": \"pending\",\n \"owner\": {\n \"member_id\": \"62062047eb5c373aebde648f\",\n \"team_id\": \"6205eda2dd8220218b5e3d3b\"\n },\n \"channel_id\": \"6802092fd4c298de51815501\",\n \"business_id\": \"6205eda2dd8220218b5e3d3b\",\n \"created_at\": \"2025-07-22T03:52:01.000Z\",\n \"payment_slips\": [],\n \"attachments\": []\n },\n \"event_version\": 1,\n \"timestamp\": \"2025-07-22T03:52:01.000Z\",\n \"created_at\": \"2025-07-22T03:52:01.000Z\",\n \"is_deleted\": false\n },\n {\n \"_id\": \"687f0ae1971f0d11136789d9\",\n \"business_id\": \"6205eda2dd8220218b5e3d3b\",\n \"channel_id\": \"6802092fd4c298de51815501\",\n \"contact_id\": \"66a0b7881f7f59bcd252c7ad\",\n \"sales_order_id\": \"687f0ae1971f0d11136789d4\",\n \"owner_member_id\": \"62062047eb5c373aebde648f\",\n \"owner_team_id\": \"6205eda2dd8220218b5e3d3b\",\n \"actor_id\": \"62062047eb5c373aebde648f\",\n \"event_type\": \"order_pending\",\n \"data\": {\n \"amount\": {\n \"$numberDecimal\": \"20\"\n },\n \"order_id\": \"SO250722000001\",\n \"tags\": [],\n \"follow_up_date\": null,\n \"paid_date\": null,\n \"status\": \"pending\",\n \"owner\": {\n \"member_id\": \"62062047eb5c373aebde648f\",\n \"team_id\": \"6205eda2dd8220218b5e3d3b\"\n },\n \"channel_id\": \"6802092fd4c298de51815501\",\n \"business_id\": \"6205eda2dd8220218b5e3d3b\",\n \"created_at\": \"2025-07-22T03:52:01.000Z\",\n \"payment_slips\": [],\n \"attachments\": []\n },\n \"event_version\": 1,\n \"timestamp\": \"2025-07-22T03:52:01.000Z\",\n \"created_at\": \"2025-07-22T03:52:01.000Z\",\n \"is_deleted\": false\n }\n ]\n}"}],"_postman_id":"7f526fd3-2bb6-4308-9159-cb1bb0262f9d"},{"name":"Delete sales order log","id":"99097081-7f60-4935-b0eb-de35fb29b62b","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"auth":{"type":"apikey","apikey":{"basicConfig":[{"key":"key","value":"x-oho-api-key"},{"key":"value","value":"{{OHO_API_KEY}}"}]},"isInherited":false},"method":"DELETE","header":[],"url":"{{HOST}}/sales-order/log","description":"Delete sales order log by mark as deleted. Sales order will be soft deleted for 60 days after that it will be permanent delete by ttl index.
\nAll deleted sales order logs are not avaliable to retrieve.
\nCreate a contact sale order.
\nMember with sales-order.create permission is allow to create a sales order.
amount (required): The total amount for the sales order, which should be a number with a maximum of 2 decimal places. Minimum is 0.01 and maximum is 1,000,000,000.
contact_id (required): An object id of contact id.
owner (required): An object representing the owner of the sales order:
team_id (required): An object id of member's team.status: The status of the sales order, which can be one of the following: pending, paid, shipped, completed, refunded, cancelled. Default is pending.
description: A textual description of the sales order.
ref: An object containing reference details:
code: A string with a maximum of 2,000 characters.
link: A string with a maximum of 2,000 characters.
payment_slips: An array containing object ids of files related to payment slips.
attachments: An array containing object ids of files attached to the sales order.
tags: An array containing object ids of tags.
follow_up_date: The date for any follow-up actions related to the sales order.
All request body fields are return. Some fields are generated by API.
\norder_id: Generate by API with this following pattern SO+YY+MM+DD+RunningNumber
YY - Year of sales order created date
MM - Month of sales order created date
DD - Date of sales order created date
RunningNumber - 6 digital of running number
paid_date: A paid date will be set as created date when status is set either paid, shipped, completed, or refunded. A paid date will reset when status had been chaanged to pending.
status_updated_at: Last status updated at will be set as created date when status is set.
status_updated_by: Last status updated by will be set as member who created a sales order.
created_by: Set as member who created a sales order.
owner.member_id: Set as member who created a sales order.
channel_id: Imply from contact's channel id.
Get list of sales order. Authorize with Oho member token, API automaticly add member business id to query params. For some member roles that had permission to view only their own sales order, API automaticly add an owner member id into filter.
\nMember with one of these following permission are allow to get list sales order.
\nsales-order.view
sales-order.self-view
Both permissions is allow to get list of business sale order.
\nFor date fields e.g. follow_up_date, paid_date, created_at etc., must be string value to be in valid ISO 8601 date format.
API supports special queries.
\n$populate - replacing the specified paths in the response with document(s) from other collection(s).API will return list of sales order.
\n","urlObject":{"path":["sales-order","list"],"host":["{{HOST}}"],"query":[],"variable":[]}},"response":[{"id":"83f30b0d-18ad-4823-a2c6-313471138b24","name":"Get sales order list","originalRequest":{"method":"GET","header":[],"url":"{{HOST}}/sales-order"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"X-DNS-Prefetch-Control","value":"off"},{"key":"X-Frame-Options","value":"SAMEORIGIN"},{"key":"Strict-Transport-Security","value":"max-age=15552000; includeSubDomains"},{"key":"X-Download-Options","value":"noopen"},{"key":"X-Content-Type-Options","value":"nosniff"},{"key":"X-XSS-Protection","value":"1; mode=block"},{"key":"Vary","value":"Origin, Accept, Accept-Encoding"},{"key":"Access-Control-Allow-Credentials","value":"true"},{"key":"x-oho-api-version","value":"2.3.0"},{"key":"Allow","value":"GET,POST,PATCH,PUT,DELETE"},{"key":"Content-Type","value":"application/json; charset=utf-8"},{"key":"Content-Length","value":"675"},{"key":"ETag","value":"W/\"2a3-rKA4T1OyF8NNkYtN4dUuGJqtbv4\""},{"key":"Date","value":"Tue, 10 Jun 2025 16:19:17 GMT"},{"key":"Connection","value":"keep-alive"},{"key":"Keep-Alive","value":"timeout=5"}],"cookie":[{"expires":"Invalid Date","domain":"","path":""}],"responseTime":null,"body":"{\n \"limit\": 10,\n \"skip\": 0,\n \"data\": [\n {\n \"_id\": \"684852532c5e5ce38ba1ce08\",\n \"amount\": {\n \"$numberDecimal\": \"20\"\n },\n \"contact_id\": \"66a0b7881f7f59bcd252c7ad\",\n \"order_id\": \"SO250610000002\",\n \"payment_slips\": [],\n \"attachments\": [],\n \"tags\": [],\n \"paid_date\": \"2025-06-09T17:00:00.000Z\",\n \"status\": \"paid\",\n \"status_updated_at\": \"2025-06-10T15:42:11.000Z\",\n \"status_updated_by\": \"6205eda3dd8220218b5e3d3c\",\n \"created_by\": \"6205eda3dd8220218b5e3d3c\",\n \"owner\": {\n \"member_id\": \"6205eda3dd8220218b5e3d3c\",\n \"team_id\": \"6205eda2dd8220218b5e3d3b\"\n },\n \"channel_id\": \"6802092fd4c298de51815501\",\n \"business_id\": \"6205eda2dd8220218b5e3d3b\",\n \"is_deleted\": false,\n \"created_at\": \"2025-06-10T15:42:11.000Z\",\n \"updated_at\": \"2025-06-10T15:42:11.000Z\",\n \"__v\": 0\n }\n ]\n}"},{"id":"dc9cbe47-9c3c-4c64-b798-f40de066d150","name":"Date filter","originalRequest":{"method":"GET","header":[],"url":{"raw":"{{HOST}}/sales-order?created_at=2025-06-10T15:42:11.000Z","host":["{{HOST}}"],"path":["sales-order"],"query":[{"key":"created_at","value":"2025-06-10T15:42:11.000Z","description":"ISO 8601 date format (2025-06-10T22:42:11.000+07:00)"}]}},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"X-DNS-Prefetch-Control","value":"off"},{"key":"X-Frame-Options","value":"SAMEORIGIN"},{"key":"Strict-Transport-Security","value":"max-age=15552000; includeSubDomains"},{"key":"X-Download-Options","value":"noopen"},{"key":"X-Content-Type-Options","value":"nosniff"},{"key":"X-XSS-Protection","value":"1; mode=block"},{"key":"Vary","value":"Origin, Accept, Accept-Encoding"},{"key":"Access-Control-Allow-Credentials","value":"true"},{"key":"x-oho-api-version","value":"2.3.0"},{"key":"Allow","value":"GET,POST,PATCH,PUT,DELETE"},{"key":"Content-Type","value":"application/json; charset=utf-8"},{"key":"Content-Length","value":"675"},{"key":"ETag","value":"W/\"2a3-rKA4T1OyF8NNkYtN4dUuGJqtbv4\""},{"key":"Date","value":"Wed, 11 Jun 2025 08:08:36 GMT"},{"key":"Connection","value":"keep-alive"},{"key":"Keep-Alive","value":"timeout=5"}],"cookie":[],"responseTime":null,"body":"{\n \"limit\": 10,\n \"skip\": 0,\n \"data\": [\n {\n \"_id\": \"684852532c5e5ce38ba1ce08\",\n \"amount\": {\n \"$numberDecimal\": \"20\"\n },\n \"contact_id\": \"66a0b7881f7f59bcd252c7ad\",\n \"order_id\": \"SO250610000002\",\n \"payment_slips\": [],\n \"attachments\": [],\n \"tags\": [],\n \"paid_date\": \"2025-06-09T17:00:00.000Z\",\n \"status\": \"paid\",\n \"status_updated_at\": \"2025-06-10T15:42:11.000Z\",\n \"status_updated_by\": \"6205eda3dd8220218b5e3d3c\",\n \"created_by\": \"6205eda3dd8220218b5e3d3c\",\n \"owner\": {\n \"member_id\": \"6205eda3dd8220218b5e3d3c\",\n \"team_id\": \"6205eda2dd8220218b5e3d3b\"\n },\n \"channel_id\": \"6802092fd4c298de51815501\",\n \"business_id\": \"6205eda2dd8220218b5e3d3b\",\n \"is_deleted\": false,\n \"created_at\": \"2025-06-10T15:42:11.000Z\",\n \"updated_at\": \"2025-06-10T15:42:11.000Z\",\n \"__v\": 0\n }\n ]\n}"}],"_postman_id":"202b8c7e-2ef6-4a21-a20b-489d45059584"},{"name":"Get sale order by id","id":"62a10247-ebbe-408b-b015-db06e18f181c","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"auth":{"type":"bearer","bearer":{"basicConfig":[{"key":"token","value":"{{OHO_MEMBER_TOKEN}}"}]},"isInherited":false},"method":"GET","header":[],"body":{"mode":"raw","raw":"{\n \"amount\": 20.01,\n \"contact_id\": \"66a0b7881f7f59bcd252c7ad\",\n \"owner\": { \n \"team_id\":\"6205eda2dd8220218b5e3d3b\"\n },\n \"status\": \"paid\"\n}","options":{"raw":{"language":"json"}}},"url":"{{HOST}}/sales-order/:salesOrderId","description":"Get a sales order by id. Authorize with Oho member token, API automaticly add member business id to query params. For some member roles that had permission to view only their own sales order, API automaticly add an owner member id into filter.
\nMember with one of these following permission are allow to get list sales order.
\nsales-order.view
sales-order.self-view
Both permissions is allow to get list of business sale order.
\nFor date fields e.g. follow_up_date, paid_date, created_at etc., must be string value to be in valid ISO 8601 date format.
API supports special queries.
\n$populate - replacing the specified paths in the response with document(s) from other collection(s).API will return list of sales order.
\n","urlObject":{"path":["sales-order",":salesOrderId"],"host":["{{HOST}}"],"query":[],"variable":[{"type":"any","value":"","key":"salesOrderId"}]}},"response":[{"id":"762ec102-c0ac-430a-b643-2aa9e16548d2","name":"Get sale order by id","originalRequest":{"method":"GET","header":[],"body":{"mode":"raw","raw":"{\n \"amount\": 20.01,\n \"contact_id\": \"66a0b7881f7f59bcd252c7ad\",\n \"owner\": { \n \"team_id\":\"6205eda2dd8220218b5e3d3b\"\n },\n \"status\": \"paid\"\n}","options":{"raw":{"language":"json"}}},"url":{"raw":"{{HOST}}/sales-order/:salesOrderId","host":["{{HOST}}"],"path":["sales-order",":salesOrderId"],"query":[{"key":"contact_id","value":"66a0b7881f7f59bcd252c7ad","type":"text","disabled":true},{"key":"$skip","value":"15","type":"text","disabled":true},{"key":"created_at","value":"2025-06-10T15:41:48.000Z","type":"text","disabled":true},{"key":"created_at[$gte]","value":"2025-06-10T00:00:00Z","type":"text","disabled":true},{"key":"paid_date[$gte]","value":"2024-06-09","type":"text","disabled":true},{"key":"_id","value":"6847add5b2555d94edf90dd7","type":"text","disabled":true}],"variable":[{"key":"salesOrderId","value":""}]}},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"X-DNS-Prefetch-Control","value":"off"},{"key":"X-Frame-Options","value":"SAMEORIGIN"},{"key":"Strict-Transport-Security","value":"max-age=15552000; includeSubDomains"},{"key":"X-Download-Options","value":"noopen"},{"key":"X-Content-Type-Options","value":"nosniff"},{"key":"X-XSS-Protection","value":"1; mode=block"},{"key":"Vary","value":"Origin, Accept, Accept-Encoding"},{"key":"Access-Control-Allow-Credentials","value":"true"},{"key":"x-oho-api-version","value":"2.3.0"},{"key":"Allow","value":"GET,POST,PATCH,PUT,DELETE"},{"key":"Content-Type","value":"application/json; charset=utf-8"},{"key":"Content-Length","value":"644"},{"key":"ETag","value":"W/\"284-RTadGi9CLbh4aMdZi/UJ9jdy3lE\""},{"key":"Date","value":"Tue, 10 Jun 2025 16:22:27 GMT"},{"key":"Connection","value":"keep-alive"},{"key":"Keep-Alive","value":"timeout=5"}],"cookie":[],"responseTime":null,"body":"{\n \"_id\": \"684852532c5e5ce38ba1ce08\",\n \"amount\": {\n \"$numberDecimal\": \"20\"\n },\n \"contact_id\": \"66a0b7881f7f59bcd252c7ad\",\n \"order_id\": \"SO250610000002\",\n \"payment_slips\": [],\n \"attachments\": [],\n \"tags\": [],\n \"paid_date\": \"2025-06-09T17:00:00.000Z\",\n \"status\": \"paid\",\n \"status_updated_at\": \"2025-06-10T15:42:11.000Z\",\n \"status_updated_by\": \"6205eda3dd8220218b5e3d3c\",\n \"created_by\": \"6205eda3dd8220218b5e3d3c\",\n \"owner\": {\n \"member_id\": \"6205eda3dd8220218b5e3d3c\",\n \"team_id\": \"6205eda2dd8220218b5e3d3b\"\n },\n \"channel_id\": \"6802092fd4c298de51815501\",\n \"business_id\": \"6205eda2dd8220218b5e3d3b\",\n \"is_deleted\": false,\n \"created_at\": \"2025-06-10T15:42:11.000Z\",\n \"updated_at\": \"2025-06-10T15:42:11.000Z\",\n \"__v\": 0\n}"}],"_postman_id":"62a10247-ebbe-408b-b015-db06e18f181c"},{"name":"Update sales order","id":"cdaf47f4-6a2b-42ae-ba68-b378c6bd39fc","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"auth":{"type":"bearer","bearer":{"basicConfig":[{"key":"token","value":"{{OHO_MEMBER_TOKEN}}"}]},"isInherited":false},"method":"PATCH","header":[],"body":{"mode":"raw","raw":"{\n \"owner\": {\n \"team_id\": \"An object id of member's team\"\n },\n \"status\": \"A string, enum: 'pending', 'paid', 'shipped', 'completed', 'refunded', 'cancelled'\",\n \"amount\": \"Required, a number with maximum 2 decimal digital, min is 0.01 and max is 1,000,000,000\",\n \"ref\": {\n \"code\": \"String with a maximum of 2,000 characters. An empty string is accepted\",\n \"link\": \"String with a maximum of 2,000 characters. An empty string is accepted\"\n },\n \"follow_up_date\": \"Date, date must be greater than yesterday. Set null to reset follow up date\",\n \"description\": \"String with a maximum of 2,000 characters. An empty string is accepted\",\n \"payment_slips\": [\"An object id of file\"],\n \"attachments\": [\"An object id of file\"]\n}","options":{"raw":{"language":"json"}}},"url":"{{HOST}}/sales-order/:salesOrderId","description":"Update sales order, all sales order are editable except cancelled sales order. API automaticly add member business id to query params. For some member roles that only view their own sales order, API automaticly add an owner member id filter.
\nWhen sales order status are updated, API will automaticlly update some fields.
\nAPI will always update status_updated_at and status_updated_by.
API will update paid_date when sales order status is changed from pending to paid status which contains paid, shipped, completed and refunded.
API will reset paid_date when sales order status is changed to pending.
Member with one of these following permission are allow to update sales order.
\nsales-order.update member permission is allow to update business sale order.
sales-order.self-update member permission is allow to update sales order that owned by authorized member only.
Delete sales order by mark as deleted. Sales order will be soft deleted for 30 days after that it will be permanent delete by ttl index.
\nAll deleted sales orders are not avaliable to retrieve or update.
\nFor Oho member token with one of these following member permission
\nsales-order.delete member permission is allow to delete business sales order.
sales-order.self-delete member permission is allow to delete only sale order that owned by authorized member.
GET /sales-summaryReturns real-time sales summary grouped by status, including both per-status breakdown and total aggregates. Supports advanced filtering across multiple dimensions.
This endpoint aggregates precomputed sales data from the sales_summary collection, returning:
Total amount and count across all statuses
Per-status breakdown (pending, paid, shipped, etc.)
Fast, filterable analytics over key dimensions (team, user, tag, date)
\ndate, paid_date, follow_up_date)\"date\": {\n \"$gte\": \"2025-07-01\",\n \"$lte\": \"2025-07-31\"\n}\n\n{\n \"total_amount\": 125000,\n \"total_count\": 34,\n \"status\": {\n \"pending\": { \"amount\": 23000, \"count\": 6 },\n \"paid\": { \"amount\": 40000, \"count\": 10 },\n \"shipped\": { \"amount\": 12000, \"count\": 4 },\n \"completed\": { \"amount\": 48000, \"count\": 12 },\n \"refunded\": { \"amount\": 0, \"count\": 0 },\n \"cancelled\": { \"amount\": 2000, \"count\": 2 }\n }\n}\n\nFilters support single or multiple values per dimension via:
\n?team_id=... or ?team_id[]=...&team_id[]=...
?team_id[$in]=... also works
All ObjectId values are safely cast from strings in the backend.
Dates are truncated to 00:00 UTC internally to align with summary keys.
\nExport contact information based on query parameters from the frontend. The API responds with contact data in the selected format: csv, txt, or defaults to json if not specified
All contact fields are avaliable to filter and there is a special query to limit response fields.
\ncsv_column is array of contact fields to include in the response. There are 2 type of usage data.
For LINE OA broadcast purpose - set csv_column query value as line_oa_broadcast.
For general purpose, here are list of avaliable fields to select.
List of options:
platform_user_name
platform_user_id
platform
platform_name
oho_display_name
name
gender
email
phone
age
birth_date
street (Support on version 2.4.0+)
sub_district (Support on version 2.4.0+)
sub_district_id (Support on version 2.4.0+)
district (Support on version 2.4.0+)
district_id (Support on version 2.4.0+)
province (Support on version 2.4.0+)
province_id (Support on version 2.4.0+)
postcode (Support on version 2.4.0+)
country
city (Deprecated on version 2.4.0+)
last_contact_date
created_at
tags
referrals
suggestion_tags
sale_owner
is_spam
format is value for specific file for request contact data type. (Support on version 2.5.0+)
csv
txt
JOSN(if not specified)
The response will be an contact file that from selected csv_column or default setting is select all coulmn will return all information of contact in specific type file.
Options of selected in csv_column
\n","type":"text/plain"},"key":"csv_column","value":"line_oa_broadcast"},{"disabled":true,"description":{"content":"Options of selected in csv_column
\n","type":"text/plain"},"key":"csv_column","value":"name"},{"disabled":true,"key":"csv_column","value":"province"},{"disabled":true,"key":"csv_column","value":"country"},{"disabled":true,"description":{"content":"Options of contact data format
\n","type":"text/plain"},"key":"format","value":"csv"}],"variable":[]}},"response":[{"id":"b81e1025-c42e-4238-b46c-1544e6f7ff77","name":"General purpose with default column in default format","originalRequest":{"method":"GET","header":[],"url":"{{HOST}}/export/contact"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"X-DNS-Prefetch-Control","value":"off"},{"key":"X-Frame-Options","value":"SAMEORIGIN"},{"key":"Strict-Transport-Security","value":"max-age=15552000; includeSubDomains"},{"key":"X-Download-Options","value":"noopen"},{"key":"X-Content-Type-Options","value":"nosniff"},{"key":"X-XSS-Protection","value":"1; mode=block"},{"key":"Vary","value":"Origin, Accept-Encoding"},{"key":"Access-Control-Allow-Credentials","value":"true"},{"key":"x-oho-api-version","value":"2.3.0"},{"key":"Allow","value":"GET"},{"key":"access-control-expose-headers","value":"content-disposition"},{"key":"content-disposition","value":"attachment; filename=\"Oho-intern_%E0%B8%A3%E0%B8%B2%E0%B8%A2%E0%B8%8A%E0%B8%B7%E0%B9%88%E0%B8%AD%E0%B8%A5%E0%B8%B9%E0%B8%81%E0%B8%84%E0%B9%89%E0%B8%B2_%E0%B8%82%E0%B9%89%E0%B8%AD%E0%B8%A1%E0%B8%B9%E0%B8%A5%E0%B8%97%E0%B8%B1%E0%B9%88%E0%B8%A7%E0%B9%84%E0%B8%9B_2025-06-05\""},{"key":"Content-Type","value":"application/json; charset=utf-8"},{"key":"Content-Encoding","value":"gzip"},{"key":"Date","value":"Thu, 05 Jun 2025 08:01:25 GMT"},{"key":"Connection","value":"keep-alive"},{"key":"Keep-Alive","value":"timeout=5"},{"key":"Transfer-Encoding","value":"chunked"}],"cookie":[],"responseTime":null,"body":"[\n {\n \"platform_user_name\": \"\",\n \"platform_user_id\": \"1234\",\n \"platform\": \"line\",\n \"platform_name\": \"\",\n \"oho_display_name\": [],\n \"name\": \"mock\",\n \"gender\": \"\",\n \"email\": \"mock@gmail.com\",\n \"phone\": \"\",\n \"age\": \"\",\n \"birth_date\": null,\n \"country\": \"ลาว\",\n \"postcode\": \"45220\",\n \"province\": \"ร้อยเอ็ด\",\n \"province_id\": 45,\n \"district\": \"เมืองสรวง\",\n \"district_id\": 4512,\n \"sub_district\": \"กกกุง\",\n \"sub_district_id\": 451204,\n \"street\": \"12\",\n \"last_contact_date\": \"2025-05-16T15:44:07.933Z\",\n \"created_at\": \"2025-05-16T15:44:07.945Z\",\n \"tags\": \"\",\n \"referrals\": \"\",\n \"suggestion_tags\": \"\",\n \"sale_owner\": \"\",\n \"is_spam\": false\n },\n {\n \"platform_user_name\": \"\",\n \"platform_user_id\": \"1235\",\n \"platform\": \"line\",\n \"platform_name\": \"\",\n \"oho_display_name\": [],\n \"name\": \"mockmockmoooock\",\n \"gender\": \"male\",\n \"email\": \"mock2@gmail.com\",\n \"phone\": \"\",\n \"age\": 20,\n \"birth_date\": null,\n \"country\": \"พม่า\",\n \"postcode\": \"45220\",\n \"province\": \"ร้อยเอ็ด\",\n \"province_id\": 45,\n \"district\": \"เมืองสรวง\",\n \"district_id\": 4512,\n \"sub_district\": \"กกกุง\",\n \"sub_district_id\": 451204,\n \"street\": \"12\",\n \"last_contact_date\": \"2025-05-20T15:03:41.056Z\",\n \"created_at\": \"2025-05-20T15:03:41.072Z\",\n \"tags\": \"\",\n \"referrals\": \"\",\n \"suggestion_tags\": \"\",\n \"sale_owner\": \"\",\n \"is_spam\": false\n }\n]"},{"id":"f32b0ccb-9749-4f12-a6e1-f883d6abf27e","name":"General purpose with selected column in csv format","originalRequest":{"method":"GET","header":[],"url":{"raw":"{{HOST}}/export/contact?csv_column=name&csv_column=province&csv_column=country&format=csv","host":["{{HOST}}"],"path":["export","contact"],"query":[{"key":"csv_column","value":"name","description":"Options of selected in csv_column"},{"key":"csv_column","value":"province"},{"key":"csv_column","value":"country"},{"key":"format","value":"csv","description":"Options of contact data format"}]}},"status":"OK","code":200,"_postman_previewlanguage":"plain","header":[{"key":"X-DNS-Prefetch-Control","value":"off"},{"key":"X-Frame-Options","value":"SAMEORIGIN"},{"key":"Strict-Transport-Security","value":"max-age=15552000; includeSubDomains"},{"key":"X-Download-Options","value":"noopen"},{"key":"X-Content-Type-Options","value":"nosniff"},{"key":"X-XSS-Protection","value":"1; mode=block"},{"key":"Vary","value":"Origin, Accept-Encoding"},{"key":"Access-Control-Allow-Credentials","value":"true"},{"key":"x-oho-api-version","value":"2.3.0"},{"key":"Allow","value":"GET"},{"key":"access-control-expose-headers","value":"content-disposition"},{"key":"content-disposition","value":"attachment; filename=\"Oho-intern_%E0%B8%A3%E0%B8%B2%E0%B8%A2%E0%B8%8A%E0%B8%B7%E0%B9%88%E0%B8%AD%E0%B8%A5%E0%B8%B9%E0%B8%81%E0%B8%84%E0%B9%89%E0%B8%B2_%E0%B8%82%E0%B9%89%E0%B8%AD%E0%B8%A1%E0%B8%B9%E0%B8%A5%E0%B8%97%E0%B8%B1%E0%B9%88%E0%B8%A7%E0%B9%84%E0%B8%9B_2025-06-05\""},{"key":"Content-Type","value":"text/csv; charset=utf-8"},{"key":"Date","value":"Thu, 05 Jun 2025 07:58:05 GMT"},{"key":"Connection","value":"keep-alive"},{"key":"Keep-Alive","value":"timeout=5"},{"key":"Transfer-Encoding","value":"chunked"}],"cookie":[],"responseTime":null,"body":"name,province,country\nmock,ร้อยเอ็ด,ลาว\nmockmockmoooock,ร้อยเอ็ด,พม่า"},{"id":"09bc5194-d69e-48b6-8279-fc1e9f34e9a7","name":"LINE OA Broadcast purpose in txt format","originalRequest":{"method":"GET","header":[],"url":{"raw":"{{HOST}}/export/contact?csv_column=line_oa_broadcast&format=txt","host":["{{HOST}}"],"path":["export","contact"],"query":[{"key":"csv_column","value":"line_oa_broadcast","description":"Options of line_oa_broadcast"},{"key":"format","value":"txt","description":"Options of contact data format"}]}},"status":"OK","code":200,"_postman_previewlanguage":"plain","header":[{"key":"X-DNS-Prefetch-Control","value":"off"},{"key":"X-Frame-Options","value":"SAMEORIGIN"},{"key":"Strict-Transport-Security","value":"max-age=15552000; includeSubDomains"},{"key":"X-Download-Options","value":"noopen"},{"key":"X-Content-Type-Options","value":"nosniff"},{"key":"X-XSS-Protection","value":"1; mode=block"},{"key":"Vary","value":"Origin, Accept-Encoding"},{"key":"Access-Control-Allow-Credentials","value":"true"},{"key":"x-oho-api-version","value":"2.3.0"},{"key":"Allow","value":"GET"},{"key":"access-control-expose-headers","value":"content-disposition"},{"key":"content-disposition","value":"attachment; filename=\"Oho-intern_%E0%B8%A3%E0%B8%B2%E0%B8%A2%E0%B8%8A%E0%B8%B7%E0%B9%88%E0%B8%AD%E0%B8%A5%E0%B8%B9%E0%B8%81%E0%B8%84%E0%B9%89%E0%B8%B2_%E0%B8%9A%E0%B8%A3%E0%B8%AD%E0%B8%94%E0%B9%81%E0%B8%84%E0%B8%AA%E0%B8%95%E0%B9%8C_LINE_OA_2025-06-05\""},{"key":"Content-Type","value":"text/plain; charset=utf-8"},{"key":"Date","value":"Thu, 05 Jun 2025 08:02:30 GMT"},{"key":"Connection","value":"keep-alive"},{"key":"Keep-Alive","value":"timeout=5"},{"key":"Transfer-Encoding","value":"chunked"}],"cookie":[],"responseTime":null,"body":"uid\n1234\n1235"}],"_postman_id":"78522830-7ea9-4a5f-94f9-ff6b9ee6c1ed"},{"name":"Export sales order","id":"2020bd9e-49d3-4f4c-b408-fa019ee80305","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"auth":{"type":"bearer","bearer":{"basicConfig":[{"key":"token","value":"{{OHO_MEMBER_TOKEN}}"}]},"isInherited":false},"method":"POST","header":[],"body":{"mode":"raw","raw":"{\n \"channel_id\": [\n \"6802092fd4c298de51815501\"\n ],\n \"tags\": {\n \"$all\": [\n \"685147f38598687de76a9224\"\n ]\n },\n \"csv_column\": [\n \"description\"\n ],\n \"format\": \"txt\",\n \"paid_date\": {\n \"$gte\": \"2025-06-23T17:00:00.000Z\",\n \"$lte\": \"2025-06-23T17:00:00.000Z\"\n },\n \"owner\": {\n \"team_id\": [\n \"6205eda2dd8220218b5e3d3b\"\n ],\n \"member_id\": [\n \"6205eda3dd8220218b5e3d3c\"\n ]\n },\n}","options":{"raw":{"language":"json"}}},"url":"{{HOST}}/export/sales-order","description":"Export sales order based on query parameters. The API responds with sale order data in the selected format: csv, txt, or defaults to json if not specified
Member with sales-order.export permission is allow to export sales order.
csv_column is array of sales order fields to include in the response. Here are list of avaliable fields to select.
List of options:
order_id - รหัสคำสั่งซื้อ
create_date_time - วัน / เวลา ที่สร้าง
price - ราคา
order_status - สถานะคำสั่งซื้อ
status_last_edit_date_time - วัน / เวลา ที่แก้ไขสถานะล่าสุด
status_last_editor_name - ชื่อผู้แก้ไขสถานะล่าสุด
referral_id - รหัสอ้างอิง
referral_link - ลิงก์อ้างอิง
paid_date - วันที่ชำระ
follow_up_date - วันที่ต้องติดตาม
tag - แท็กคำสั่งซื้อ
note - บันทึก
creator_name - ชื่อผู้สร้าง
creator_team - ทีมของผู้สร้าง
contact_name_original - ชื่อลูกค้าจากช่องทางหลัก
platform_contact_id - ID ลูกค้าจากช่องทางหลัก
contact_name_display - ชื่อลูกค้าบนช่องทาง Oho Chat
oho_contact_id - ID ลูกค้าจากช่องทาง Oho Chat
channel_name_display - ชื่อช่องทางบน Oho Chat
channel - โซเชียลมีเดีย
channel_name_original - ชื่อบัญชีโซเชียลมีเดีย
format is value for specific file for request contact data type.
csv
txt
JOSN(if not specified)
created_at: a specific date or sales order created date. Date range filtter is support in this format created_at.$gte and created_at.$gte
paid_date: a specific date or sales order paid date. Date range filtter is support in this format paid_date.$gte and paid_date.$gte
follow_up_date: a specific date or sales order follow up date. Date range filtter is support in this format follow_up_date.$gte and follow_up_date.$gte
channel_id: an array of channel object id
owner.member_id: an array of member object id
owner.team_id: an array of team object id
tags.$all: an array of keyword object id
The response will be an contact file that from selected csv_column or default setting is select all coulmn will return all information of contact in specific type file.